Visitor queue automation

Electronic queue

A service that brings order to the flow of visitors: the queue is shown on an online board, and the operator and administrator work in their own accounts.

The problem it solves

When visitors arrive at the same time, the queue depends on the administrator’s memory and on agreements between people. This leads to disputes, confusion and dissatisfaction, and staff have no shared picture.

  • It is unclear who is next
  • Visitors do not know how long to wait or where their number is
  • Staff are distracted by managing the flow instead of serving people

Who it is for

For organizations that serve visitors in turn and want to make this process transparent.

  • Owners and administrators of service points
  • Operators who receive visitors
  • Organizations with a waiting area or appointment flow

How it works

  1. A visitor joins the queue

    Offline entry on site is possible.

  2. The queue is shown on the online board

    Visitors and staff see the current order.

  3. The operator serves visitors

    Works in the operator account.

  4. The owner or administrator manages the system

    There is a separate account for this.

Key features

Online board

The queue is displayed online.

Offline queue entry

A visitor can be added to the queue on site.

Administrator or owner account

Managing the system and its settings.

Operator account

The workplace of the employee who serves visitors.

Use cases

Waiting area

Visitors arrive throughout the day and each of them needs to see their position in the queue.

Several operators

The queue is served by several employees and it is important not to lose the order.

A manager monitors the flow

The owner or administrator manages the queue from their own account.

Integrations and requirements

Confirmed

  • Online board
  • Offline queue entry
  • Administrator or owner account
  • Operator account

To be clarified individually

  • Which device you want to show the board on
  • How queue entry should work in your premises
  • Whether you need features that are not in the list above

Purchase and payment

Payment is monthly. The amount and connection terms are discussed after we clarify your task.

  • Monthly payment model
  • Connection terms are agreed individually

Frequently asked questions

Can I see how it works before buying?

Yes. Request a demo on WhatsApp and we will show the service and discuss how to implement it in your organization.

Will the service fit our premises?

It depends on how you serve visitors. Describe how the queue works now and we will tell you whether the product fits.

Can features that are not listed be added?

We do not claim features that are not confirmed. If you need more, tell us what exactly: we will assess whether it can be implemented.

Request an electronic queue demo

We will show the service and discuss how to implement it for you.

Request a demo+7 777 822 08 92
Message us on WhatsApp