IT outsourcing and technical support
We take selected IT functions for maintenance. The scope is determined individually.
IT outsourcing and support
You can hand part of your IT functions to an external team so that you can focus on your business instead of technical issues.
The problem it solves
- You have no in-house IT specialist or there are not enough of them
- Technical issues distract from your main work
- It is unclear how well your IT solutions fit the business
When to get in touch
- You need technical support for systems that are already running
- You want to hand some IT tasks to an external team
- You are planning a major IT solution and want an independent assessment first
What the work includes
IT consulting
We help you make technology decisions: what to choose, what to implement and in what order.
IT audit
We assess current systems and processes and show what is worth changing.
How we work with you
First we find out which IT functions you want to hand over and what matters to you. Then we agree on the format and scope of support. Working hours, response times and conditions are discussed and recorded separately. We do not state them in advance.
You describe the task
A few sentences on WhatsApp are enough: what happens now and what you want to change.
We clarify requirements and constraints
We find out which systems and equipment you already have, who uses them and what cannot change.
We select a solution
We compare options: our product, a ready-made system from another vendor, custom development or a combination.
We agree on scope and terms
We record what exactly will be done, by whom and on what terms.
We implement and launch
We configure, develop or supply the solution and put it into operation.
We support you if needed
If you need support after launch, we discuss its format separately.
This is the recommended way of working together. The exact stages, timing and scope depend on your task and are agreed with you separately.
The expected result
Part of the technical issues are handled by an external team, and you get a clear point of contact and a clear picture of the state of your systems.
What to discuss to estimate the project
- Which systems and equipment need support
- Which tasks should stay on our side
- What your requirements are for working hours and response times
- Whether an audit is needed first
- Budget constraints
Frequently asked questions
Do you work around the clock?
Working hours and response times are determined individually when agreeing terms. We do not promise them without discussion.
Can we hand over only some of our IT tasks?
Yes. The scope of support is defined for your tasks.
Related sections
Let us discuss IT outsourcing and support
Tell us which systems need support. We will propose a format of cooperation.
Message us on WhatsApp+7 777 822 08 92